Terms of service

TERMS OF SERVICE

Last updated: September 2026

Welcome to Winning Nova. These Terms of Service (“Terms”) govern your access to and use of the Winning Nova website, online store, products, services, and related features.

By accessing or using our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. GENERAL

Winning Nova operates this online store and provides products and related services through our website.

Throughout these Terms, the words “we,” “us,” “our,” and “Winning Nova” refer to Winning Nova.

The terms “you,” “your,” and “customer” refer to any person who accesses our website, creates an account, places an order, or otherwise uses our services.

We reserve the right to update, modify, or replace these Terms at any time. The current version will be posted on this page, together with the applicable update date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

2. ELIGIBILITY

By using this website, you represent that:

  • You are legally capable of entering into a binding agreement under applicable law.
  • The information you provide is accurate and complete.
  • You will use the website only for lawful purposes.
  • You will comply with these Terms and applicable laws and regulations.

3. OUR PRODUCTS

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However:

  • Product colors may vary depending on your device or screen.
  • Product images may differ slightly from the actual product.
  • Product specifications may change when reasonably necessary.
  • Availability may change without notice.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

4. PRODUCT AVAILABILITY

All products are subject to availability.

We reserve the right to:

  • Limit quantities.
  • Refuse or cancel orders.
  • Discontinue products.
  • Modify product specifications.
  • Correct inventory errors.

If we cancel an order after payment has been processed, we will issue an appropriate refund for the canceled portion of the order.

5. PRICES

All prices displayed on our website are subject to change without notice.

We make reasonable efforts to display accurate pricing. However, an error may occasionally occur.

If an order has been placed with an incorrect price caused by a clear pricing or technical error, we reserve the right to cancel the order and provide an appropriate refund.

Any applicable taxes, shipping charges, or other fees will be displayed during the purchasing process when applicable.

6. ORDERS

When you place an order, you are making an offer to purchase the selected products under these Terms.

After submitting an order, you should receive an order confirmation.

An order confirmation does not necessarily guarantee that the order will be fulfilled.

We reserve the right to accept, reject, limit, or cancel an order for reasons including:

  • Product availability.
  • Pricing or listing errors.
  • Suspected fraud.
  • Unauthorized transactions.
  • Incorrect customer information.
  • Shipping limitations.
  • Other legitimate business or legal reasons.

If we cancel an order, we will notify you and provide an applicable refund.

7. ACCURATE CUSTOMER INFORMATION

You agree to provide accurate, current, and complete information when placing an order.

This includes:

  • Name.
  • Shipping address.
  • Billing information.
  • Email address.
  • Phone number, when required.

Winning Nova is not responsible for delays, additional costs, failed deliveries, or returned packages caused by incorrect or incomplete information provided by the customer.

8. PAYMENT

Payments are processed through Shopify and/or third-party payment providers.

By submitting payment information, you represent that you are authorized to use the selected payment method.

We reserve the right to refuse or cancel transactions that appear unauthorized, fraudulent, or otherwise suspicious.

9. SHIPPING AND DELIVERY

We will provide available shipping information during the purchasing process.

Delivery times may vary depending on:

  • Shipping method.
  • Destination.
  • Product availability.
  • Carrier operations.
  • Weather.
  • Customs.
  • Holidays.
  • Other circumstances outside our reasonable control.

Shipping estimates are not guaranteed unless expressly stated otherwise.

Once an order has been transferred to the shipping carrier, delays caused by the carrier may be outside our control.

For additional information, please review our Shipping Policy.

10. INTERNATIONAL ORDERS

If international shipping is available, the customer may be responsible for:

  • Customs duties.
  • Import taxes.
  • Brokerage fees.
  • Other charges imposed by the destination country.

Such charges are generally outside Winning Nova's control.

Customers are responsible for complying with applicable import laws and regulations in their destination country.

11. RETURNS AND REFUNDS

Returns and refunds are governed by our separate Returns & Refund Policy.

By purchasing from Winning Nova, you acknowledge that returns must comply with the conditions and procedures established in that policy.

Do not send products back without following the applicable return instructions.

12. CANCELLATION OF ORDERS

If you wish to cancel an order, contact us as soon as possible.

We will attempt to accommodate cancellation requests before an order has been processed or shipped.

Once an order has entered processing or shipping, cancellation may no longer be possible.

If cancellation is not possible, you may be able to request a return in accordance with our Returns & Refund Policy.

13. INTELLECTUAL PROPERTY

All content appearing on the Winning Nova website, including but not limited to:

  • Logos.
  • Brand names.
  • Text.
  • Graphics.
  • Images.
  • Product descriptions.
  • Videos.
  • Website design.
  • Layout.
  • Icons.
  • Software.
  • Other original materials.

may be owned by Winning Nova, its licensors, or applicable third parties and may be protected by intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, publish, or exploit our content without appropriate authorization.

14. USER CONTENT

If you submit reviews, comments, photos, videos, testimonials, feedback, or other content to Winning Nova, you represent that:

  • You have the right to submit the content.
  • The content does not violate applicable laws.
  • The content does not infringe another person's intellectual property or privacy rights.
  • The content is not fraudulent or misleading.

By submitting content, you grant Winning Nova a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and distribute that content for legitimate business, marketing, and operational purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

15. PROHIBITED USES

You may not use our website or services to:

  • Violate any applicable law or regulation.
  • Commit fraud.
  • Conduct unauthorized transactions.
  • Attempt to gain unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Interfere with website security.
  • Scrape or copy website content without authorization.
  • Impersonate another person or business.
  • Submit false information.
  • Abuse promotions or discount codes.
  • Engage in activity that could damage Winning Nova or its customers.

We reserve the right to restrict or terminate access when reasonably necessary.

16. THIRD-PARTY SERVICES

Our store may use third-party services and applications to provide functions such as:

  • Payment processing.
  • Shipping.
  • Order fulfillment.
  • Analytics.
  • Advertising.
  • Customer support.
  • Fraud prevention.
  • Marketing.

Third-party services may have their own terms and privacy policies.

Winning Nova is not responsible for the independent policies or practices of third-party providers.

17. LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.

These links may be provided for convenience.

Winning Nova does not control or guarantee the content, availability, security, or practices of third-party websites.

You access third-party websites at your own risk.

18. DISCLAIMER

To the extent permitted by applicable law, the Winning Nova website and its services are provided on an “as available” and “as is” basis.

We do not guarantee that:

  • The website will always be available.
  • The website will be completely error-free.
  • Information will always be current or accurate.
  • The website will be free from interruptions or technical issues.
  • Every product will meet every customer's individual expectations.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

19. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Winning Nova and its affiliates, officers, employees, contractors, service providers, and partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or purchase of products.

This limitation does not apply where prohibited by applicable law or to liabilities that cannot legally be limited.

20. INDEMNIFICATION

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Winning Nova and its affiliates, officers, employees, contractors, and service providers from claims, damages, liabilities, costs, and expenses arising from:

  • Your violation of these Terms.
  • Your misuse of the website.
  • Your violation of applicable laws.
  • Your violation of the rights of another person.
  • Information or content you submit to us.

21. TERMINATION

We may suspend or terminate your access to our website or services when reasonably necessary, including if you violate these Terms or engage in fraudulent, abusive, or unlawful activity.

Any provisions that by their nature should survive termination will continue to apply.

22. GOVERNING LAW

These Terms will be governed by the applicable laws of the jurisdiction in which Winning Nova is legally established, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.

Business jurisdiction: [INSERT STATE/COUNTRY]

23. DISPUTE RESOLUTION

If a dispute arises between you and Winning Nova, we encourage you to contact us first so that we can attempt to resolve the matter informally.

Nothing in these Terms is intended to prevent you from exercising any consumer rights or legal remedies that cannot legally be waived.

24. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

25. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Returns & Refund Policy, Shipping Policy, and other policies published on our website, constitute the applicable agreement between you and Winning Nova regarding your use of our website and services, except where otherwise required by law.

26. CONTACT INFORMATION

If you have questions about these Terms, please contact us:

Winning Nova

Email: WINNINGNOVA.SUPPORT@GMAIL.COM

 

We recommend including your order number when contacting us regarding an existing purchase.

Winning Nova reserves the right to modify these Terms of Service when necessary. The updated version will be posted on this page with the applicable “Last updated” date.