Privacy policy

PRIVACY POLICY

Last updated: September 2026

At Winning Nova (“Winning Nova,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through our online store, interact with our website, or otherwise communicate with us.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect different types of information depending on how you interact with our store.

Information You Provide Directly

When you place an order, create an account, subscribe to our newsletter, contact us, or otherwise interact with our store, we may collect information such as:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment and transaction information
  • Order details
  • Account information
  • Information you provide when contacting customer support

We only request information that is reasonably necessary to provide our services, process orders, communicate with you, and operate our business.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • General location information
  • Pages viewed
  • Products viewed
  • Referring website
  • Date and time of visits
  • Interactions with our website
  • Other technical information about your browsing session

This information may be collected through cookies, pixels, tags, analytics tools, and similar technologies.

2. HOW WE USE YOUR INFORMATION

We may use personal information to:

  • Process and fulfill orders.
  • Process payments.
  • Ship products.
  • Provide order confirmations and updates.
  • Provide customer support.
  • Respond to questions and requests.
  • Manage customer accounts.
  • Improve our website and shopping experience.
  • Analyze website traffic and customer behavior.
  • Detect, prevent, and investigate fraud or unauthorized activity.
  • Maintain the security of our website.
  • Send marketing communications when permitted by law and, where required, with your consent.
  • Provide personalized content, offers, or advertisements.
  • Comply with legal and regulatory obligations.
  • Enforce our terms, policies, and agreements.

3. PAYMENT INFORMATION

Payments made through our store may be processed by Shopify and/or third-party payment providers.

Winning Nova generally does not directly store complete payment card numbers.

Payment information may be processed and handled by the applicable payment provider according to its own privacy policy and security practices.

4. SHOPIFY

Our online store is powered by Shopify.

Shopify may collect and process information about visitors and customers in connection with the operation of our store, including information necessary to provide services such as checkout, payments, security, analytics, and other Shopify features.

For additional information about how Shopify handles personal information, please review Shopify's privacy documentation.

5. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies and similar technologies to operate and improve our website.

These technologies may help us:

  • Keep products in your shopping cart.
  • Remember preferences.
  • Understand how visitors use our website.
  • Measure website performance.
  • Improve our services.
  • Provide relevant advertising.
  • Detect fraud and security issues.

Some cookies may be placed by third-party services that operate on our behalf.

Depending on your browser or device, you may be able to control or disable certain cookies. Disabling cookies may affect some functionality of our website.

6. ANALYTICS

We may use analytics services to understand how visitors interact with our website.

These services may collect information such as:

  • Pages visited
  • Time spent on pages
  • Device information
  • General geographic information
  • Traffic sources
  • Interactions with website features

Analytics information helps us improve the performance and usability of Winning Nova.

7. ADVERTISING AND MARKETING

We may use advertising and marketing services provided by third parties to promote Winning Nova.

These services may use cookies, pixels, tags, or similar technologies to:

  • Measure advertising performance.
  • Understand which advertisements lead to visits or purchases.
  • Display advertisements that may be relevant to your interests.
  • Create or use advertising audiences.
  • Improve marketing campaigns.

Depending on the services we use, information may be shared with advertising platforms in accordance with their applicable policies.

You may have options to manage certain advertising preferences through your browser, device, or the applicable advertising platform.

8. EMAIL MARKETING

If you subscribe to our newsletter or otherwise provide consent where required, we may send you:

  • Promotions
  • New product announcements
  • Special offers
  • Store updates
  • Other marketing communications

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Unsubscribing from marketing communications does not necessarily stop transactional communications related to your orders, such as order confirmations, shipping updates, or customer service messages.

9. HOW WE SHARE INFORMATION

We may share personal information with trusted third parties when reasonably necessary to operate our business.

These parties may include:

  • Shopify and Shopify service providers.
  • Payment processors.
  • Shipping and delivery providers.
  • Order fulfillment providers.
  • Customer service providers.
  • Website hosting and technology providers.
  • Analytics providers.
  • Advertising and marketing providers.
  • Fraud prevention and security providers.
  • Professional advisors.
  • Government authorities or law enforcement when legally required.

We do not sell your personal information as a standalone product.

Third-party service providers may process information according to their own privacy policies and applicable legal requirements.

10. BUSINESS TRANSFERS

If Winning Nova is involved in a merger, acquisition, financing, sale of assets, restructuring, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

11. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing transactions.
  • Providing services.
  • Maintaining business records.
  • Resolving disputes.
  • Preventing fraud.
  • Complying with legal obligations.
  • Enforcing agreements.

The specific retention period may vary depending on the type of information and the reason it was collected.

12. DATA SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Therefore, we cannot guarantee absolute security of your information.

13. CHILDREN'S PRIVACY

Our website is not intended for children under the age required by applicable law to provide consent to the processing of their personal information.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

14. YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include, where applicable:

  • The right to know what personal information we collect.
  • The right to request access to personal information.
  • The right to request correction of inaccurate information.
  • The right to request deletion of personal information.
  • The right to opt out of certain forms of data processing or targeted advertising.
  • The right to opt out of certain marketing communications.
  • The right to appeal certain privacy decisions.
  • The right to receive information in an accessible format.

These rights vary depending on applicable federal, state, and local laws.

To exercise a privacy right, contact us using the information provided below.

We may need to verify your identity before completing certain requests.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

15. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have additional privacy rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended.

Depending on applicable law, California residents may have rights concerning access, correction, deletion, and certain uses or disclosures of personal information.

California residents may also have rights relating to certain forms of targeted advertising and the sharing or sale of personal information as defined by applicable law.

To submit a privacy request, contact us using the information below.

We will process requests in accordance with applicable California law.

16. DO NOT TRACK

Some web browsers offer a “Do Not Track” setting.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals unless required by applicable law.

17. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, applications, social media platforms, or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

18. INTERNATIONAL USERS

If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Privacy laws in these locations may differ from those in your country.

By using our website, you acknowledge that your information may be processed in accordance with applicable law.

Where legally required, we will provide appropriate safeguards for international data transfers.

19. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last updated” date at the top of this policy.

We encourage you to review this page periodically.

20. CONTACT US

If you have questions about this Privacy Policy or want to exercise an applicable privacy right, contact us:

Winning Nova

Email:WINNINGNOVA.SUPPORT@GMAIL.COM

 

For privacy requests, please include enough information for us to understand and process your request.

Winning Nova is committed to respecting your privacy and protecting the personal information entrusted to us.